In our webinar series” Turbo talks” we share insights and trends in the automation & AI market. In the recent episode” Process Automation, what’s next?” with 200 + attendees, we discussed success factors when scaling automation & AI. The convergence of the industry as witnessed by the entrance of the “hyperscalers” is clear, so is the intention to continue to invest in RPA while boosting investments in AI. Leadership plays a critical role in creating acceptance and commitment for a long-term transformation. The need for an automation fabric is evident, primarily to manage the complex benefit tracking and value realization efforts common for all automation initiatives.
Find the questions and answers below, with a few additional comments.
The result from the webinar poll indicates that leadership commitment is the most critical success factor to enable business transformation, as indicated by 50% of the audience.Approximately 30% of the attendees responded that strategy & vision together are the most crucial component for a successful transformation.
The respondents had two-folded opinions when asked to submit their views on the future of automation technologies. 64 % believed that the future of automation technologies lies embedded in cloud providers services offerings. However, 55% thought that the future lies in enterprise systems. Maybe the truth is a combination of that? A small portion of the respondents argued that the future will be a fragmented market, just like today.
It seems like AI Competence & platforms and scaling existing RPA are top priorities for investment this year. According to the respondents, process and task mining are also top investment choices, while Low code and No code apps are low priorities.
Some respondents believed that the complex technology landscape is why enterprises need an automation fabric, but most respondents recognized benefit tracking, value realization and reporting to be the ultimate choice.
Some respondents believe that the complex technology landscape is why enterprises need an automation fabric, but most respondents recognized benefit tracking, value realization, and reporting as the ultimate choice.