FAQ

Frequently asked questions

Which RPA vendors is TurboticOS integrated with?

UiPath, BluePrism and Automation Anywhere

Integrations
Partnering

What are the system requirements to deploy Turbotic OS on-premise?

Turbotic OS supports on premises deployment for organisation that demands unique scalability and security compliances. We provide the following options for our customers. However, we can be flexible to suite custom approaches as well.

Option 1: Managed On-Prem Deployment (Proof of Concept - POC)

Please note this section is only for Managed POC Deployments. For instructions on Managed Production Deployments, please contact our sales team.

This approach is the most preferred by our other customers. Here, you can add selected people from our team (preferably 3 persons) to your organisation as contractors or external members and assign us access to the infrastructure resources required for TurboticOS. So that we will perform the following activities.

Create a VM with following configuration:

  • CPU: 4 Cores
  • Memory: 8 GB
  • Storage: 30 GB (Min.)
  • Setup a static IP address and associate it with the VM created above
  • Setup of Gateway and other networking activities to ensure the applications reachability
  • Install Kubernetes K3D cluster on it
  • Setup PODS and Deployments as necessary to access the application
  • Setting up of SSL
  • Setup necessary storage account and other Azure services to enable required functionalities

Continues maintenance of PODS and troubleshooting in case of any issue

We can be flexible as some of these activities can be done from your end in case of any access control constrains. It is upto the organisation to determine what level of access and activities should we undertake.

Option 2: Self Managed On-Prem Deployment (Both POC and Production)

Self managed on premises deployments refers to deploying it in your network yourself. This requires expertise involving container deployments, advanced networking, scalability and security. Please refer to our 'On Premises Deployment Guide' to learn more about it. In this scenario, our team will be able to assist you with deployment process, also to review if deployments are done according to the guideline and helping to troubleshoot access issues after it.

Security / Access
Deployment

Does Turbotic OS support on-premise deployments?

Yes, we support on-premises installation and Cloud. Currently we support Microsoft Azure and Amazon Web Services (AWS)

Integrations
Deployment
Security / Access

Which cloud vendors does TurboticOS support for on-premise deployment?

Microsoft Azure and Amazon Web Services (AWS)

Deployment

How does Turbotic OS technically integrate with third party applications, e.g. RPA vendors?

We rely on APIs to connect and import data from our data-partners. We also rely on web-hooks or similar solutions to allow for two-way control from within Turbotic OS.

Data

What data flows between the third party integrated tool and Turbotic OS?

Once you have connected with one or more of our partners you will be able to import data relating to your live deployed solutions in respective tool (e.g. RPA processes and robots OR AI/ML models). Turbotic OS will then import metadata (e.g. names and versions) as well as functional/technical data (e.g number of executions, failure rates etc.). We never import and process or organisation specific information.

Data
Security / Access

If we have an RPA solution, how difficult is it to integrate that into Turbotic?

Not difficult at all. It can take anywhere from a few minutes (if you are using the cloud versions from our vendors) to a couple of hours (if you are hosted on premise with strict IT security). Note though, that at times the lapsed time may be longer as there may be some  IT security protocols to follow within your organisation.

Integrations
Deployment

How does Azure DevOps differ to the Turbotic OS Build module ?

Azure Dev Ops is a very comprehensive and technical tool catered to software developers. Turbotic OS' Build module is intended for Automation teams and focuses on solving and showing progress for their typical problems, such as IT security, application access, testing etc.

Competitor / Comparisons

Can you restrict certain data flow from a tool for certain user in TurboticOS?

Turbotic OS offers many customisation options, among them is the ability to restrict a user to only see certain modules and also only be able to read data (instead of reading and writing).

Security / Access

What companies and use-cases are you working with?

We are working with organisations across the automation spectrum, ranging from organisations that are about to deploy their first live solution all the way through to industry leaders with off-shore centers of excellence with thousands of live solutions across multiple automation technologies.

Commercial

What are the benefits for a centralized vs decentralized organization?

Turbotic OS offers benefits for both centralised and de-centralised organisations. It is a standardised way of working that is online and allows for plenty of customisation. Centralised organisations become more efficient as they can spend less time gathering information but also more easily share insights across the wider organisation. For decentralised organisations it allows for time savings as progress and management can move from spreadsheets and daily meetings to online mangagement with Turbotic OS.

Workflow
Commercial

How long time does it take to get onboarded to TurboticOS?

It varies depending on the implementation required. TurboticOS is not a complex product and have a user-friendly interface, with a defined onboarding process so our ambition is that little will be required from you.

Usage / Training
Deployment

Does TurboticOS have task mining?

Not at the moment. It is being considered for our future development roadmap.

Integrations
Partnering
Product Basics
Roadmap

Does TurboticOS have process mining?

Not at the moment. It is being considered for our future development roadmap.

Integrations
Partnering
Product Basics
Roadmap

Do you integrate with Jira?

Not at the moment. It is being considered for our future development roadmap.

Integrations
Partnering
Product Basics
Roadmap

What is the difference between TurboticOS and Automation Hub?

Automation hub is an add-on to UiPath while Turbotic is one integrated solution. We are also adding a specific Idea's module shortly that will be even more focussed on evaluating early stage ideas. Our idea box will be powered by AI and technology agnostic, whereas Automation hub is more comprehensive surrounding idea-generator communities and RPA solutions.

Competitor / Comparisons

What’s in it for a “beginner” client with only a few solutions implemented?

Manage and scale automation & AI in one platform by digitizing pipeline, set governance & operating model, and measure value in real time.

Workflow
Commercial

Can I upload code to the build module, and use it like an object library? (Objects, scripts, code)

At the moment you are not able to upload code to Turbotic OS. We are exploring options allowing this in our roadmap.

Usage / Training
Product Basics

Whats in the roadmap with your tech partners?

We evaluate as we grow and what our customers wants. The roadmap with our partners is customer and demand driven.

Product Basics
Roadmap

Does Turbotic offer consultancy services?

Yes, we have an in-house consultancy team spread across multiple countries with decades of experience from leading automation initiatives. Please get in touch

Workflow
Commercial

What are the IT security requirements to use Turbotic OS?

This depends whether you opt for the on-premise or cloud deployment. For our cloud deployment you need a compliant browser and then some connection details from your respective vendor. For on-premise you also an IP address that is available from outside your organisation (Turbotic OS needs to be able to connect to it). This type of IT-security / firewall setup can at times also be required for cloud deployments (depending on your vendor version and organisation's IT policy).

Deployment
Security / Access

What user restriction policies are available in Turbotic OS?

You can create entirely custom user roles in Turbotic OS. Both as more general roles with being able to see only certain parts of the product and then have read/write restrictions. But also on each project you start, you can assign certain roles to only be viewers instead of e.g. editors.

Security / Access
Governance

Does Turbotic OS allow for different user types?

Turbotic OS has vast options for customising user types and access rights, both on a global scale as well as per project basis.

Governance
Workflow
Product Basics

What do you mean when you say vendor agnostic?

Turbotic OS is not tied to any specific automation technology or automation vendor. It allows you to connect vendors and see performance and metrics all under one roof.

Commercial

Can we buy additional implementation services from Turbotic?

Yes, we do offer both implementation and consultancy services on-top of the Turbotic OS product. Please get in touch for any further questions.

Usage / Training
Commercial

Which governance options does Turbotic OS offer?

We allow you to set up user roles with specific access, globally and per project and you can allow certain roles to only see certain parts of the product. In addition you can use process governance rules and mandate that certain steps require approval/sign off.

Deployment
Governance

What do you mean with "Self driving company"?

This is the vision of our founder and CEO which is all about all administrative processes in organisations becoming not only automated but also initiated and executed by various technology solutions. Please see this link to read a longer article - https://www.turbotic.com/news-resources/self-driving-companies-it-is-nearly-unthinkable-or

Roadmap
Commercial

I use multiple RPA vendors, would that work with Turbotic OS?

Turbotic OS was designed to work with multiple tools and our Control module gives you a normalised view to control and operate all your live automation deployments, regardless of vendor

Integrations
Product Basics

I use RPA and other automation tools, can I still use Turbotic OS?

You are in luck - Turbotic OS was designed to work with multiple tools  from multiple technologies! All the way from identifying and evaluating opportunities through to tracking value and metrics.  Our Control module gives you a normalised view to control and operate all your live automation deployments, regardless of vendor.

Integrations
Competitor / Comparisons
Product Basics

Can Turbotic OS help me manage external developers?

Yes it can. Our Build module is a very efficient way of having external developers manage their progress in a way that does not require integration and that is business-friendly.

Workflow
Commercial

Can Turbotic OS help me lower my cost for external developers and start developing my own solutions?

Our build module is best of breed way for you to start building your own solutions. It's built on top of decades of experience and is the perfect companion to make sure you develop efficient solutions that will work.

Workflow
Commercial

I have a large team spread across the globe - is Turbotic really something for me?

Turbotic OS enables you to move from managing your team in spreadsheets and emails. Use our governance features and roles to set up a digital twin of your governance structure with process and approval flows.

Usage / Training
Workflow
Commercial

Today we are working in very different ways across our organisation, can Turbotic really help with that?

Turbotic OS enables a standardised way of working to save you time and headache to rework and double check things. We have an end-to-end solution, from project identification to value tracking, where you can standardise your way of working, reporting, governance etc.

Usage / Training
Workflow

Can Turbotic OS help me identify more/enough automation opportunities?

Our Discovery module was built for you to identify and evaluate opportunities in a systematic manner to build your pipeline, regardless of complexity of project or technology. In addition to that we are also shortly adding an Idea box to manage opportunities in an even earlier stage.

Usage / Training
Workflow

Can Turbotic OS help me answer questions from more and more stakeholders ?

Our value module gives you an easy and comprehensive way of showing status quo and progress across the entire process. It is tailored to help non-experts stakeholders understand the benefits of automation.

Usage / Training
Workflow

Can Turbotic OS help me with reporting to management?

Turbotic OS is purpose built to make it easy to show performance, metrics and ROI of automation, especially for non-experts. You can give real time results and simple business-friendly format, no detailed RPA logs.

Usage / Training
Workflow

We know RPA, but not familiar with other technologies

Our discovery module combined with our Pythia AI enables you to evaluate and make informed choices for automation opportunities also outside of RPA.

Deployment
Product Basics

Does Turbotic OS show how Automation saves time and money?

Turbotic OS links your automation projects and your estimations with real life execution data from your connected (via API) preferred vendors. The KPIs are automatically calculated and show saved time, money and efficiencies.

Usage / Training
Workflow
Commercial

We have only just started with Automation, this looks too advanced for us.

Turbotic OS is a very comprehensive product and supports automation end-to-end, but you must not adopt all modules and parts of it. Most of our users start off with either only supporting their discovery/idea/pipeline or as an add-on to their RPA platform as an easy way to showcase value for management. Turbotic OS was built for Automation teams and the earlier they start using it as their default way (instead of spreadsheets etc.) the better, if not they will encounter problems at some stage.

Usage / Training
Workflow

We have built an in-house solution, that looks similar to yours, with a bunch of tools such as Jira, Power BI etc.

These types of solutions are often very impressive and have taken a long time to build, but at the heart those tools are not tailored for Automation. They can  no doubt be made to work, but they are not designed with automation in mind, especially when it comes to non-expert users. This is a common question and one that typically requires some detailed technical "digging" so do please get in touch and we could explain more about the nuts and bolts.

Deployment
Competitor / Comparisons

We have a third party that manages our RPA - this looks like a lot of work to get them to adopt.

Quite the opposite - Turbotic OS gives you a great way to normalise ways of working and to track the performance of outsourced team with virtually no need to integrate any systems. And it becomes much more transparent and less time consuming than spreadsheets and emails.

Competitor / Comparisons
Workflow
Commercial

We have a large backlog of existing projects, what happens to those if we start using Turbotic?

As you connect to third party vendors all your live deployments will show up and syncronise automatically in Turbotic OS. We also have a way to fast-track import your existing project info and it's also a further development effort ongoing to make it even more seamless.

Usage / Training
Workflow

We are managing this in excel and Jira today - it works for us

Turbotic OS has significant benefits over excel and powerpoint etc. We are a tailored database where you can set up governance, access flows, sign offs etc. Track all changes and actions and have everything set up for when you want to start building and implementing your solution.

Deployment
Competitor / Comparisons

We are using UIPath today and have their Orchestrator already, what do you offer on top of that?

You are right in thinking there are similarities between the two, however we provide some additional analytics. Most importantly, we are designed for non-experts, so a lot easier for non-developers to understand and use and therefore communicate the value outside the automation team. And finally, we are there if you onboard additional vendors.

Competitor / Comparisons
Workflow
Product Basics

We are using BluePrism today and have their Control Room already, what do you offer on top of that?

You are right in thinking there are similarities between the two, however We have a much more graphical interface and provide significantly more analytics data and visualisations .We are designed for non-experts, so a lot easier for non-developers to understand and use. And finally, we are there if you onboard additional vendors.

Competitor / Comparisons

We are using Automation Anywhere today and have their RPA Workspace already, what do you offer on top of that?

You are right in thinking there are similarities between the two, however We have a much more graphical interface and provide significantly more analytics data and visualisations .We are designed for non-experts, so a lot easier for non-developers to understand and use. And finally, we are there if you onboard additional vendors.

Competitor / Comparisons

I think we should partner with Turbotic OS - who do I contact?

That sounds exciting! Please get in touch with our partnership team to talk more.

Partnering
Commercial